Jun 17, 2026 – Christine Craig – 156683795601475

I recently visited Bright Now Dental for two tooth extractions. Overall, the actual procedure went reasonably well, but my experience had both positives and negatives.

Originally, I scheduled one extraction, even though I knew a second tooth would eventually need to be removed. I wanted to see how the first extraction went before committing to the second. During my visit, I felt somewhat pressured to have both teeth extracted at the same time. In hindsight, it probably did make sense to get them both done, but I would have appreciated feeling less pushed toward that decision.

On the positive side, the staff did take time to explain the treatment plan, costs, and available options. During the procedure, they made sure I was adequately numb and checked on my comfort. The extractions themselves were successful, although anyone considering extractions should know that the pressure and overall experience can be physically exhausting even when pain is controlled.

My biggest concern was the post-procedure care. I was told I would receive two medications afterward. When I informed the office that I was allergic to one of the prescribed medications, I was told it was late in the day and that I would need to wait until the following day for a replacement. There did not seem to be an on-call provider available to address medication issues, and when I called back for an update, no one had contacted me and there did not appear to be a clear solution in place. As a patient who had just undergone extractions, it was frustrating to feel like I had been placed on the back burner while waiting for pain management and antibiotic instructions. Practices are questionable and I was left hanging on what to do at this point.

Additionally, the front desk staff came across as abrupt and not particularly welcoming or helpful.

Overall, Bright Now Dental made it easy to get an appointment and schedule treatment, and the clinical portion of my care was handled competently. However, the follow-up communication and post-procedure support left a lot to be desired. I would likely return for routine care if needed because I have been involved with them now, but I hope they improve their responsiveness and patient support after procedures.