Excellent care and quality. All staff members make me feel welcome and well cared for.
Front staff has great customer service
I had all three of my children do braces with bright now and I love the outcome The front staff give excellent customer service. I experience warm hospitality from start to finish…..
Very helpful staff nice clean facility I would recomend this place to anyone needing dental work done!
The office staff was outstanding as usual and made sure I was taken care of. The same applies to the ladies in the actual dental area and the doctor also. The whole visit was a pleasure as usual. Thank you to everyone at BrightNow Dental.
After leaving a PPO Dental Plan and going to an HMO Dental Plan, I was very satisfied with the services provided. I am very happy with my selection.
I love every member of this team. They are thoughtful, funny and caring. They also indulge me being over 50 and acting like a 5 year old everytime that pesky needle comes out. There are several offices around, but I drive from North Oakland to Castro Valley strictly because of the staff.
Staff are very friendly and courteous.
Very helpful, pleasant, patient and professional attitudes by all the staff. Procedures seemed excellently administered
Excellent care- a quick answer about a chipped tooth and I was out of there. All questions were answered by my wonderful assistant and Dr. Lyu. BIG THANKS
I had the best experience at this Castro valley location, very professional nice people, very clean and had me in and out with out any problems. Thanks Team Castro valley.
I'm 33 and always been terrified of the dentist. From my first meet with the receptionist to the assistant and dentist herself, I was made to feel comfortable and like we've known eachother for years. I can't wait to bring my son here when his teeth come in.
Awesome!! The staff is excellent!!! I have anxiety about coming to the Denist, But the staff REALLY put my mined at ease. Superb!!! I didn’t have insurance and the staff not only helped me with a payment plan, they helped me obtain dental insurance!
Every nice professional.
Excellent staff and doctors! Very comfortable facility.
I had taken my son there for a dental emergency back in June 2021 and went back a week ago for his cleaning. They have friendly staff and my appointments have always gone smoothly.
I don't usually do reviews but everyone in this office was so very nice. It was so relaxing and the music was awesome. They you everyone for making me so comfortable.
My daughter had a great experience with Dr. Wu when she transition from Invis to traditional brace. I am so happy with the amazing results. The team was prepared with our coverage and benefits. Would recommend them to my friends and family.
Bright now dental in Castro Valley has a very caring and understanding staff. They have everything in one place from a general dentist to specialties, one of those specialties is orthodontics I have been in treatment for about 9 months now and Dr.Wu has been amazing he explains the length of the treatment as well as to get the desirable result, what has to be done whither it at the beginning or a couple months into treatment. He is very attentive hears out all my concerns and questions, any worries I have he as been able to fix with a couple tweaks. I always leave my monthly adjustments happy
if your looking for dental home for a trusted and dental home then this is the place. my experience at this office was really wonderful from the moment i walked in. welcomed with with warm smile from Olivia at receptionist to the back office with the assistants Laura & France. Dr Samantha Lyu saw me for my exam and cleaning. She was very gentle with the cleaning and exam. if your looking for place to go, go to Bright Now in Castro Valley.
Felicidades a la gerencia de la compañía por esa esa joven que nos atendió de nombre OLIVIA , lo máximo, lástima que solo son 5 estrellas, por ella merece100 ESTRELLAS , yo se las doy
They're EXCEPTIONALLY... PATIENT... they're SUPER... attentive and VERY... compassionate!!! When I'm there... I feel like I'm with FRIENDS or FAMILY and I'm in a DENTAL... office in HEAVEN!!! THANK YOU... so... much Bright Now! Dental!!! And, GOD BLESS... YOU!!!
I just want to take a moment and thank Bright Now! Dental for my amazing experience. As soon as you walk in you're greeted so professional by Samin with a smile, France the assistant is so friendly & caring she goes out her way to answers all your questions with care and joy in her face (Smile) and ease to help. I can definitely say Dr. Lyu is so professional and caring when it comes to taking care of your teeth and doing her work. They have truly made my visit very exciting and professional, Thank you to Dr. Lyu, France, Laura and Samin for making me feel like I was at home. I truly recommend Bright Now! Dental to everyone. they're the best in town. Best, J.J.Varela
Great customer service, staff always makes me feel like I’m the most important patient even though they may be extremely busy.
Great place for a teeth cleaning. Staff very nice and helpful! See you soon;)
Finally, I think I have found a good fit with Dr. Lyu and her staff at Bright Now Dental and me. This office seems to take the patient's perspective more seriously than those at Smile Dentistry. They made a way to respond positively to my main concern and cleaned my teeth after no dental appointments during the pandemic. Elonda, her assistant, was excellent at cleaning deep coffee and tea stains also. I am totally impressed.
Great staff, friendly, kind and honest. The place is so clean and sanitized!
5 stars as in the worst dental experience ever and that’s saying a lot being I’m in my 50ty’s. Bright Now Dental in Castro Valley has the rudest dental assistant imaginable. Keeping a long story short she even chased me out of the building onto the public sidewalk screaming I had to pay for my teeth. This took place after she escorted me out, I’m quoting her own words. Needless to say I had paid for my dental work in advance in full and did nothing to in courage her behavior. Next time the dental assistant should check with her receptionist before making false accusations. Also she should learn to keep her personal problems at home.
We went into Bright Now Dental, we’d heard good reviews which is part of why we chose it. It was myself and my two son 9 and 10. We were greeted warmly. When they wanted to take X-rays I gave push back, partly due to money concerns and partly the radiation. They were firm on why they needed them but understanding and compassionate with my concerns. And they are about half the price of X-rays we’ve received at other dentists. All in all, they exceeded the expectations! I would refer them without hesitation to any good person. The Dr. is kind, efficient and focused. The assistants were top quality. As was the front desk, especially the manager she went above and beyond and I feel a great warmth for her dedication and kindness.
The staff was very nice and patience. The procedure itself was close to perfect because, I had almost the same procedure done a year ago and it didn't compare to this recent one...I would like to personally thank the Dr who did my precedure..She did a wonderful job..
Best dentist I’ve been to in a while. Everyone is super friendly and helpful! Jill has been the best since day 1, this place is truly lucky to have her!
I was actually very nervous walking in because I have been neglecting to go to a dentist for a number of years. Yet, I had a very awesome experience coming into this clinic. Jo and Dr. Lu are spectacular individuals. They made me feel welcomed, safe and most importantly, well taken care of. They were honest and direct with treatment options and what had to be done for the long-term care of my teeth. I forward to my next appointment. Thanks guys!
Very professional and patient. Everyone was welcoming and explained what was happening and what my options would were. Very thorough with scheduling.
Very efficient. Hardly wait for appointment. Very informative of what best for me
The doctor and the staff / attendants on the day we visited 3/5/20 at 10am were warm ,friendly and took time to explained all the procedures..Excellent service. Place is clean with nice reception area. ( would it be better if have drinking water in dispenser ) . Billing wise- Pre -treatment estimation were presented with options to consider. Keep up the good work and maintain it with excellent ! God bless you all😍 Beck
The staff was very knowledgeable and gave me sound advice. My overall experience couldn’t have been better.
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