Dec 15, 2023 – Bobbles – 156683783710842
I had an absolutely amazing experience at this office. I had a badly broken tooth that was painful and they got me in for an appointment the same day that I called, without any issue. Every single staff member in the office was friendly, knowledgeable, efficient, and COMPASSIONATE. When I first arrived at the office, the entire lobby was full and within minutes, the staff had all of the patients into exam or x-ray or checked out, and the lobby was empty. Each staff member was so empathetic and caring. Every single person asked if I was in pain and then worked quickly to help me resolve my issue. I have never been to a dental office where each employee was so caring and attentive. I hadn’t seen a dentist in 20 years and no one here made me feel ashamed about that. Nobody made me feel bad about waiting so long, and that’s really important to me. Honestly, the reason I hadn’t seen a dentist in so long is because I have had such negative experiences before. I am so glad that I found this office. I actually look forward to getting my permanent bridge placed and continuing regular dental care at this office.
Unfortunately, my tooth was too broken to save, but the doctor offered me several options to help me get my dental health back in check. I ended up choosing to have my tooth extracted and then be fitted with a temporary bridge. They were so nice to stay late and get the work done for me that SAME day even though it was just an hour before closing, so that I didn’t have to stay in pain any longer.
My procedure went very well. I was extremely comfortable and didn’t feel nervous at all the entire time. The doctor took extra care to make sure that I wasn’t feeling any pain and that I was comfortable and the staff members who assisted took extra special care to make sure that I was feeling good and that my temporary bridge was perfectly placed. I added a picture of the temporary bridge. It looks perfect. Nobody was rushing, even though it had been a very busy and long day and I’m sure they were ready to go home.
Check out, was very easy and quick and the front staff made sure to set me up with my follow up appointments and sent all of my reminders to me. I am forever grateful for the care that I received at this office. I will be bringing all of my family to this office for all of our dental care.
