Jul 02, 2024 – Melissa – 156683799073481

The office in general is located in a convenient spot. The front desk staff is friendly but they seem overwhelmed and unorganized. I was taken back after filling out what seemed to be 15 pages of paperwork. I met with Dr. Lin who came in 45 minutes after my x-rays were taken by the tech. He said the front staff overbooked him. He then reviewed my X-rays and started writing things down without talking to me. He looks in my mouth. Said I had a few cavities. I asked him how many -and he said “oh don’t worry. It’s not too bad. I can do it one visit” And then he leaves the room. The hygienist (“My”) then comes in and introduces herself. She was extremely professional and friendly. She took her time to explain everything. Even complimented me on my shoes and asked me how my day was. She was very personable and probably could tell I was nervous. I was told that I can either wait for her to see me for the cleaning or I can reschedule if it didn’t work for my schedule. I decided to stay. I went to the lobby and they gave me an estimate for my cleaning. It was the best cleaning I’ve ever had! She was so gentle but efficient! Made me feel at ease and calmed my dental anxiety! She even said she understood how many people have dental anxiety and deals with it often (poor girl). She walked me out and gave me a gift bag with goodies to take home. The front desk staff girl checked me out and gave me the estimate for the fillings. I had 15 cavities!!!!!! 15!!! When I asked Dr.Lin how many, he was hesitant to tell me and now I know why! I literally saw a dentist last year with a clean checkup! And now Dr. Lin is claiming I had 15 cavities. So of course I had to go get another opinion by another dentist who told me I had none!!!! Dr Lin is a sketchy sketchy Dr and dishonest! I would steer clear of him! No wonder he didn’t tell me how many cavities I had when I asked or didn’t show me because he simply could not !! I am disappointed because I really liked the hygienist but I would never go back because of Dr. Lin! And from reading other reviews, it seems like other people have had this problem too! He should be getting audited or something because the way he conducts business seems to be unethical! 3 stars because it wasn’t all bad but dr Lin gets 1 star!