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May 10, 2024 – Tom Cleary – 156683795202557

Saturday - September 7th, 2024

I came in for a cleaning and got excellent treatment with the dental technician missing nothing and yet not going about the procedure roughly. As a matter of fact there were a couple of times I wanted to doze off in that comfortable chair.
Everything was explained very well, the procedure and the cost, before anything was done. I was left with no questions to ask.
The dentist was friendly and gave me a few tips to better clean my teeth in the future.
The facility was set up in a sanitary fashion in case COVID were to surge again. All employees wore masks and latex gloves and expected each customer to enter the premises with a face mask already on.

Update: I had to go in as a part of one tooth came out due to an old filling failure. The front desk supervisor was very helpful, scheduling me for the next day as the doctor was out then.
When I arrived I was immediately called in, X-rays were taken, a curative procedure (crown) was decided upon and I was set with a temporary crown. Since I’m retired and on a fixed income I was concerned about the overall cost but they worked with me, getting a six month interest free arrangement set up while eliminating labor and prep costs. Humana insurance only offers a small discount. All in all it was a very pleasant experience for an unpleasant occurrence.

2nd update: During a regular cleaning visit my dentist, Dr. Sandra S. Herein, found a cavity that was very close to the root canal of a tooth. She suggested it be handled at that time. I agreed and with a minimum of pain she accomplished it perfectly. It involved removing the root canal as well.
The procedure went smoothly also because she and the dental technician, Chris, were very knowledgeable and very thorough in what they did. They even had music of the 2000s on which put all of us in a good mood. Both of their ‘bedside’ manners were as good as they get.
I would unhesitatingly recommend them to anyone else who is in need of dental work.

3rd Update: I had a temporary bridge for the replacement tooth set yesterday. This required shaping the amalgam of the tooth behind it. The entire process, including the elimination of a small surface cavity on the tooth in front, took as much time as it did for the novacaine to take effect. Everything went very smoothly with no pain. Chris fastened the temporary tooth and bridge well. If it proves to be as strong a bond as the temporary crown in my first post above there should be no concern of it coming loose. However, in the remote case that it could, he gave me two packets of Kerr’s Temp-Bond NE. The permanent bridge is scheduled for fitting in three weeks. Dr. Herein worked closely with me on finances, eliminating all costs but the actual product since I’m on a fixed income.

4th Update: My dentist, already solidly booked for the day, agreed to take me on with a diagnosed abcessed tooth. It was especially difficult in that it involved a molar, each of which has three roots. These were each quite thin. Nevertheless she deftly maneuvered through, did root canal work on each of them and got me fitted for a temporary crown, all of this while also handling her scheduled appointments. To say she is a dedicated professional is only touching the surface. I wouldn’t trade her for any other dentist unless one of us were to move away.