Oct 06, 2023 – Amanda Ramirez – 156683787510261

I have been coming here for a few years and, overall, I’m okay with this place. The front staff are nice, as well as the assistants in the back. The kid’s dentist (male, I forgot his name) is AMAZING! Every time my kids have seen him, he is so friendly, caring, and informative. When it comes to wait times, it’s ok… sometimes it’s fair and sometimes it’s too long. Call backs regarding insurance approvals are also a hit or miss; you might have to call them to check instead of receiving a call from them first. My biggest complaint is Dr. Nyguen. We have had her several times and every time it was an unpleasant experience for each of us. She barely says a word, doesn’t give a pleasant look, and is rough when working on your mouth. In other words, she needs to work on her people skills and be gentle. Having her is a guaranteed awkward, un-informative, and painful experience. She barely talks to her assistants as well. At first, I gave her the benefit of the doubt, assuming maybe she was having a bad day. But now, I see that she is always the same. I expect better from her.